TTI TRANSCULTURE TRAINING INTERNATIONAL CONSULTING is an international training and development organization providing foreign countries' transculture competence preparedness training to domestic and foreign organizations' employees working and doing business globally.
TTI also provides cultural diversity and sensitivity training for multicultural domestic workforces, as well as for doing business with culture-diverse clienteles, domestically and internationally.
In this era of global economy, foreign investments, emerging business opportunities in developing countries, worldwide industry consolidation, transformation and restructuring through mergers, acquisitions and joint venture partnerships, growing foreign competition for global sourcing and outsourcing, increasing labour/talent global mobility, working and doing business domestically and internationally with people from diverse countries and cultures is now becoming the norm.
It entails much more than simply speaking foreign languages, and having some general, limited understanding of how to work, do business, interact, build personal rapport, trust, confidence, beneficial business relationships and networks with people from diverse countries and cultures.
To work and do business effectively and productively with multicultural colleagues and clienteles domestically and in foreign countries, it is imperative that organizations grow their employees' transculture knowledge, skills and competence. It consists of knowing, respecting, conforming, adapting, integrating, working and doing business intuitively with people from diverse ethnic and cultural backgrounds, religions and customs, and being aware of their respective sensitivities.
Nowadays, employees working multiculturally must have a well-founded understanding of the main differences in diverse cultures' typical work styles, ways of doing business, of interacting, of communicating, giving feedback, negotiating, making decisions, their notion of time, how they socialize, build personal rapport and relationships, gain trust, respect, acceptance, and inclusion.
Among many other skills, TTI Transculture Training International recipients will know how to:
- communicate, present and interact effectively with people from diverse cultures
- influence, persuade, negotiate and reach reasonable and realizable agreements
- better lead, motivate, inspire, engage, and manage multicultural teams/workforces
- address, mitigate, conciliate and resolve challenges, friction and conflict situations
- build/strengthen interpersonal relationships and business connections in foreign cultures
The pace of international business and the new global competitive pressures are now such that organizations can no longer afford to squander significant international business travel budgets, employee/family relocation expenses, risk making potentially costly mistakes from doing foreign business by trial and error, nor allow sufficient time for employees to acquire their multicultural work, business skills, and experience from international assignments as it was done in the past.
A lack of transculture knowledge and preparedness training typically results in "culture shock", perplexity, frustration and stress, when faced with unforeseen and unfamiliar foreign business circumstances stemming from differences in cultures, customs, attitudes, behaviours, priorities, beliefs, values, work styles, business practices, protocols, personal dynamics and sensitivities.
If an organization and its employees are untrained or unprepared to systematically and rapidly address transculture-rooted issues, challenges and intricacies, the purpose, goals, objectives, outcomes and expectations of their foreign and/or their domestic business initiatives, including all related capital investments/expenditures, dedicated organizational resources, and all timetables, are put at risk, and in jeopardy of failure.
Transculture-rooted foreign business risks include disappointing strategic partnerships; the loss of key customers and/or business; project delays and/or derailment; budget or costs overruns; unrealized or deferred return on investments, revenue, profitability or marketshare expectations.
Experience demonstrates that organizations relying on domestic or foreign national employees or on partners to provide transculture training and briefings internally, end-up disappointed. These personnel typically are not experienced, professional trainers with pedagogy credentials. They lack the transculture academic grounding, the proficiency to design and develop comprehensive lesson plans with complementary workshop exercises, and the deep intercultural subject matter expertise and experiences to deliver and/or to facilitate effective transculture training programs.
For additional information about TTI and our transculture training programs, please contact us.
© Copyright 2006-2008 TTI Transculture Training International Consulting. All Rights Reserved. Last Updated: March 4, 2008