TTI Transculture consulting, briefings, training, coaching and workshops focus is on teaching the essential know-how and on developing the practical skills to work, do business, interact, communicate effectively, build relationships, rapport and trust with culturally-diverse people.

As a full-service global transculture consulting and training organization, our programs include multicultural workforce diversity management training, effective multicultural communication and multicultural sensitivity training and coaching for global executives, managers, team leaders and all personnel working and doing business in culturally-diverse workplaces and marketplaces.

We also provide training and coaching for newcomer immigrants to enable them to acculturate to the Canadian workplace and marketplace. This type of training is mainly provided to foreign-educated and trained professionals, to foreign national assignees and expatriates and to their family members to help them overcome personal transculture adjustment transition challenges.

Our transculture training programs will enable clearer communication and understanding, and yield greater knowledge on how to work among culturally-diverse individuals. It will strengthen personal and business relationships, collaboration and productivity, and result in closer rapport and greater cooperation with domestic and international colleagues, customers and partners.

We teach the practical know-how and develop the essential skills to work and do business multiculturally through a well-proven, experiential-based framework of systematic guidelines, strategies, tactics and role-play exercises which highlight the salient transculture differences in work and business styles, in interpersonal dynamics, behaviours, attitudes and sensitivities.

Our transculture training programs are all client-customized and consist of a balanced blend of national and regional cultures' orientation briefings, overview of the cultural elements, in-class group discussions, video segments, instructional simulation games, review of client-pertinent business critical incidents, related case studies, which may include videotaping of experiential role-play exercises with class review, feedback and debriefing which complement our training.

Our training programs and workshops' design and delivery focus on client business activities, objectives, processes, procedures, on practicality and immediacy of application, rather than on cultures general, generic, boilerplate overview briefings. TTI's transculture training focuses on imparting the essential knowledge and on developing the participants' skills through experiential role-play exercises, with little emphasis on academic fundamentals, the concepts and theories behind the cultural dimension elements and metrics or the national cultural classification models.

We review and discuss client-experienced transculture-based business challenges and some business critical incident situations and correlate them with relevant, real-world case studies, intervention options and solutions leading to successful resolution. Our workshops' design and selection of experiential role-play exercises replicate client-experienced transculture challenges and business critical incident situations, and as a result have longer lasting learning retention impact.

Our role-play practice exercises replicate clients' international and/or multicultural business critical incidents and unexpected challenges experienced to-date, focusing on intervention solutions leading to the successful realization of the desired goals, objectives, performance, productivity and business results' expectations.

TTI training participants are encouraged to undertake a personal cultural profile questionnaire which highlights their own cultural lenses, perspectives, values, beliefs, bias and assumptions, providing insight into how they might adjust, integrate, work and do business transculturally.

TTI's training moves participants beyond simply understanding differing cultural perspectives, situations and contexts, through understanding their own personal lenses and perspectives, to bridging and working through transculture differences, intricacies, challenges and sensitivities.

Our "business process-oriented" transculture training highlights the differences and contrasts in work and business practices, values, beliefs, priorities, behaviours, attitudes, perspectives, personal interactions and sensitivities, and how these elements aggregately have an impact on the workplace dynamics and on the way of doing business, such as:

• Understanding and relating with diverse culture communication and presentation styles
  
• Diverse cultures' cognitive, behavioural, affective, engagement and motivational styles
• Listening styles, contextualizing and providing feedback, problem-solving and decision-making styles
  
• Diverse cultures' expectations from meetings, presentations, seminars and workshops
• Meeting dynamics - purpose, agenda-handling, outcomes and follow-up expectations
• Diverse cultures' presentation styles, purpose, objectives, contents and focus
  
• Decision-making process - dominant influencing factors, persuasion and negotiation styles, typical pace and realistic timeline expectations, ultimate decision maker
  
• Concepts of power distance - hierarchy, leadership, status, seniority, experience, age, generation, position, role, responsibilities, decision-making authority and accountability
• Core values, beliefs, priorities, fairness, transculture adjustability, cultural "black holes"
• Workplace dynamics - organizational culture, reporting structure, formality/informality, individual and team contribution and expectations, productivity, deliverables, schedules
  
• Multicultural workplace team-building, in dispersed locations and in global virtual teams
• Multicultural workplace leadership and management styles, language of management, delegation styles, diversity and inclusion initiatives, equity
  
• Personal initiative-taking, problem-solving, decision-making and risk tolerance styles
• Personal and business networking approaches, relationship and rapport-building
  
• Agreements and contracts - informal/formal, verbal/written/handshake, fulfillment of obligations and commitments, misunderstandings, dispute handling and resolution
  
• Dealing with ambiguity, uncertainty, miscommunication and misunderstanding, confusion, frustration, anxiety, insensitivity, embarrassment, confidence/trust issues
  
• How to address and resolve transculture-rooted workplace and business challenges, conflict, tension, morale issues, motivation, engagement and commitment challenges
• How to gracefully recover from cultural faux pas, missteps, mishaps and insensitivity
  

> Who Can Benefit Most From TTI Consulting and Training?

> Most Requested TTI Transculture Consulting and Training?

Customized Transculture Training Program Design, Development and Delivery

Research studies confirm that multinational and multicultural organizations' personnel is most effective and productive following receiving transculture competence and cultural diversity management training and coaching, including related client-customized experiential workshops.

Workshops consist of reviewing client-pertinent critical incidents, case studies and developing related role-play simulations. Role-play debriefing, and beneficial, constructive critiquing and feedback by workshop participants, observers and facilitators are integral parts of our training.

Transculture training program curriculum design, development, implementation and delivery options are determined by our clients following jointly undertaking with TTI a comprehensive organization-wide diversity and transculture competence assessment to highlight the training needs, gaps, shortcomings, areas and topics which need strengthening and/or reinforcement.

We follow a structured, disciplined, time-proven methodology with clients' senior executives, international business unit managers, training, development and human resources' management to design, develop and deliver effective, results-oriented transculture training programs aligned with the organization's mission, mandates, objectives, initiatives, action plans and timeframes.

Global Perspectives. Global Reach.  Transculture Consulting and Training Scalability

All TTI consulting, training and coaching associates and affiliates are experienced, accredited transculture subject matter experts who work and do business in their respective countries of expertise. They are selected and assigned to clients based on their transculture knowledge, experience, expertise, industry sector specialization, credentials, reputation and references.

TTI associates and affiliates are not obligated to use specific proprietary, licensed transculture training or workshop materials, curricula, pedagogy, tools and resources. They are free to use whichever pedagogy and resources are most approppriate and best suited for clients' training.

We do not use generic, general trainers, coaches, workshop facilitators or inexperienced country resource personnel to deliver any of our training programs and workshops.

We design, develop and initially co-deliver client-specific train-the-trainer training programs and workshops, including providing all the developed training materials, the tools and the resources used for organizations preferring to further customize and deliver their own in-house training.

A Full-Service Global Transculture Training, Coaching and Consulting Organization

We have long-standing partnerships with a select group of highy experienced associates and affiliates located in major cities throughout the world, who when required, can customize and can deliver our transculture and cultural diversity training, coaching and consulting programs in English, and in local, native languages. These local subject matter experts enrich and add value to our transculture training, coaching and consulting engagements.

In addition, we provide the following complementary briefings, training and coaching:

• International and national culture-specific social and business etiquette training
• Multicultural workplace social and business etiquette training and coaching
• Multicultural workplace diversity management briefings, training and coaching
• Workforce/workplace acculturation briefings, training and coaching
• Multicultural teams' leadership and management briefings, training and coaching
• Professional personal executive presence coaching - image, dress, style, manners
• Social, dining, networking, personal introductions and conversational skills' coaching
• Multicultural entertaining and hosting skills - guest greetings, introductions, seating, etc.
• Foreign language speaking skills - from practical essentials to conversational fluency
• English and other languages' writing skills for effective communication/comprehension
• Languages' accent improvement, remediation, neutralisation - clearer enunciation
• Public presentations, speaking with clarity and eloquence, chairing meeting, moderating
• Language translation, transcription, interpretation, localization and voice-over services
• Multicultural client relationship/rapport building/strengthening training and coaching
• Multicultural audience speech and visual presentation material appropriateness review
• Multicultural marketing communications, media and public relations' materials review
• Web site internationalization, localization and contextualization review and consulting
• Foreign posting/relocation/expatriate briefing/coaching - pre-departure and post-arrival
• Foreign posting living, working and doing business briefings, training and coaching
• Foreign posting candidate host country cultural adjustment & adaptability assessment
• International and multicultural marketing and sales briefings, training and consulting - on culture-specific consumer purchasing psyche, motivation and final decision-making.

 For additional information about TTI and our transculture training programs, please contact us.

"Tomorrow’s business challenges are less technical than they are cultural. Culture must be managed just like any other business phenomenon." - Peter Drucker, Modern Management Guru.