TTI Transculture™ Training International Consulting is a global talent training and development organization specialized in providing transculture consulting, training, coaching and briefings to global organizations' corporate senior executives, global regional managing directors, country managers, global team leaders and team members, global project managers, global partner managers, international assignees, global HR and mobility professionals, global trainers, and for all personnel working and doing business internationally and multiculturally.

TTI draws upon its global world-class network of highly-qualified and experienced, professional transculture expert associates to design, develop, produce and deliver client-customized and business-aligned transculture briefings, training, personal coaching and consulting to empower organizations and personnel to lead, manage, work and do business globally and domestically with culturally-diverse colleagues, clients, partners and suppliers.

TTI's training programs include a Canadian Business and Workplace Culture and Communication curriculum for multinational organizations' foreign national assignees and expatriates working and doing business across Canada, for foreign-educated and trained newcomer immigrants, and for international students entering co-op, internship and work exchange programs in Canada.

As a full-service transculture training, coaching and consulting organization, TTI also provides pre-departure and post-arrival personalized transculture coaching for relocating and relocated foreign national assignees, for expatriates and newcomer immigrants, and family members, to help them overcome personal, familial, foreign education recognition, professional accreditation, employment, career, job and workplace-related challenges to ease and expedite their personal local adjustment (including post-assignment staff repatriation).

Working and doing business with culturally-diverse people is becoming the norm everywhere in this era of global commerce and economy, multilateral trade agreements, more liberalized foreign trade, investment and foreign ownership rules, the relaxing of protectionism policies, the lowering of duties, taxes, tariffs and trade barriers, the shift to global supply chains and global outsourcing of goods and services to lower wage countries, compounded by an ever increasing multicultural workforce mobility globally to satisfy local skills and talent shortages worldwide.

Companies of all sizes are accelerating their international markets' diversification and expansion plans focusing on the developing and emerging countries to capitalize on business opportunities to develop these countries' essential infrastructure to enable them to evolve and prosper.

To do business in developing/emerging markets, there is a wave of industry global partnerships and consolidation through regional mergers and acquisitions, takeovers, joint ventures, licensing, distributorships, strategic alliances and project consortia, resulting in the reshaping of corporate global client business acquisition, service and support models, resulting in a realignment of the underlying organizations' business mandates, roles, responsibilities, authority, management and reporting structures. These initiatives impact the affected organizations' global leadership and management, raising the need for appropriate, business-aligned transculture competence skills training. Without any transculture training, newly-created partnerships undoubtedly experience miscommunications, misunderstandings, misinterpretations, partnership relationship challenges, leadership, management, performance and results expectation challenges and disappointments stemming from unavoidable transculture differences which can often lead to the unraveling and the eventual dissolution of partnerships.

To work and do business effectively with international and multicultural colleagues, partners and customers, it is imperative that domestic and international organizations develop their employees' transculture competence and multicultural diversity workforce management skills beyond simply having a high-level, general awareness of the values, benefits and advantages of working in a multicultural workforce. Management and the entire staff must be empowered with appropriate transculture knowledge, know-how, the essential practical skills and learning development tools and resources to enable them to lead, manage, work and do business effectively multiculturally.

TTI's transculture competence and multicultural diversity workforce management skills training is entirely client-customized, practical and business-aligned. Our client customization consists of conducting a comprehensive client training needs assessment, and then designing a training program to thoroughly satisfy all defined client learning objectives and expectations. For TTI, client customization consists of much more than merely making superficial and minor changes to general, generic, off-the-shelf, "one-size-fits-all" training programs and materials.

TTI's transculture competence and multicultural diversity workforce management skills training is radically different from frequently-provided generic, high-level, general awareness briefings on multicultural diversity, inclusion, sensitivities, on political correctness, international business and social etiquette, protocols, on customs, rituals, traditions, do's, don'ts, faux-pas and missteps. These general awareness briefings do not impart much useful, practical nor any comprehensive transculture-specific take-away knowledge and skills to work and do business internationally and multiculturally. Further, these general briefings do not introduce any of the many commercially available country culture e-learning development instruments, on-line resources, books, practical guides, and other learning development material to put general awareness into everyday practice.

TTI's training programs focus on imparting essential transculture know-how, and on developing the practical skills to navigate through the differences and similarities in diverse cultures' work styles and business practices. It entails interpreting and understanding diverse cultures' typical cognitive, affective and behavioural styles and the dynamics of working and doing business in different cultures' contexts - being fully aware of the differing cultural values' orientations, beliefs, attitudes, priorities, expectations, styles of communication and of presentation, leadership and management styles, motivating, influencing, negotiating and decision-making, which are standard syllabus subject matter topics which are each individually and comprehensively covered in all our transculture competence and in our multicultural diversity workforce management skills training.

TTI transculture competence and multicultural diversity workforce management skills training will heighten the recipients' transculture know-how, skills, competence, confidence and ability to:

• aptly work and do business with culturally-diverse colleagues, customers and partners
• effectively communicate, present, interact and negotiate in various transculture contexts
• lead, manage, motivate and engage domestic and dispersed culture-diverse workforces
• build and strengthen multicultural interpersonal business relationships, rapport and trust
• mitigate transculture-rooted workplace and marketplace business issues and challenges
• develop and work in a multicultural workforce/team environment leveraging everyone's talent, experiences and contributions, resulting in greater collective creativity, innovative solutions, overall synergy, performance and efficiency.

Lacking transculture competence and multicultural diversity workforce management skills training typically results in experiencing surprises, confusion, uncertainty, disappointments, conflict and stress when faced with transculture-based misunderstanding and misinterpretation of important and critical business communications, unexpected and unfamiliar personnel behaviour, attitudes, interaction, actions, reactions and work styles, which impact business delivery performance.

If an organization's executive leadership, management and staff are unprepared and untrained to appropriately address transculture-rooted issues, challenges and intricacies encountered when working and doing business internationally and multiculturally, the vision, goals, objectives and the anticipated outcome of business initiatives, strategies and their execution run greater risks.

Some transculture-rooted business risks include the loss of key strategic business opportunities and customers, of foreign strategic business partners and markets, foreign personnel turnover; project schedules' slippage, delays or derailment of critical product or service market launches, project budget cost overruns; disappointing, unrealized or deferred revenue contribution, profit, return on investment and marketshare target expectations.

Experience has shown that organizations relying on domestic and on foreign national employees to provide transculture competence and/or multicultural diversity workforce management training in-house to avoid the cost of training, end up disappointed with the outcome. These individuals typically do not have the requisite and highly-specialized transculture academic background and the pedagogic credentials to train effectively as they are not experienced professional trainers, coaches or workshop facilitators. They lack the in-depth and the comprehensive transculture fundamentals' knowledge, the specialized requisite know-how and the skills to proficiently plan, design, develop and produce comprehensive, business-aligned instructional programs, and deliver high-impact transculture training, coaching and workshops. They also do not have the expertise nor the experience with the various transculture training strategies, methods, the use of the best training instruments, nor the selection of the best experiential, practical simulations and role-play exercises.

For additional information about TTI and our transculture training programs, please contact us.

"Tomorrow’s business challenges are less technical than they are cultural. Culture must be managed just like any other business phenomenon." - Peter Drucker, Modern Management Guru.

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